We get that. We want to ensure you can quickly and easily change your reservation to match your new schedule. You can trade in your reservation online as long as it’s more than 3 hours before your scheduled departure. The cost of your initial reservation will go toward crediting the new one.
Do you have to pre book Megabus?
We’d recommend that you book in advance to avoid disappointment, as megabus is only able to guarantee travel to passengers who have a valid reservation number for their journey.
What happens if I miss my Megabus?
Megabus Conclusion
Megabus does not offer any refund if you don’t show up on time. If you know that you will miss your Megabus then you can change your ticket to an updated time. You have to contact Megabus at least 6 hours before the departure time. Megabus will charge you extra for updating your ticket.
Are you allowed to drink alcohol on megabus?
bring hot food on board, eat or drink items which make the environment unpleasant for other customers or otherwise cause offence. Drinks should be fitted with a safety lid to avoid spillage. consume alcohol. play loud music, or operate a personal device at a volume which may be heard by other passengers.
Does megabus check bags?
Megabus does not check luggage or provide receipts for luggage transported on the bus by the passenger. Customers are advised that megabus will accept up to ONE (1) piece of luggage per passenger reservation for all customers who purchase general seating tickets or standard reserved seats.
Can you pay cash on megabus?
Megabus Booking at Bus Station
You can pay using credit, debit or cash.
Do megabus have toilets?
All megabuses have toilets onboard. The only time there are no toilet facilities is if there is a fault with the toilet, or the bus is a replacement bus not normally used on megabus routes. If for either of these reasons there is no toilet then the bus will make ‘comfort stops’ at regular intervals.
Can I eat food on megabus?
Can I take food and drink on the coach or train? Sure. You can bring cold food, cold drinks and hot drinks that have a lid on.
Can you get a refund if you miss megabus?
Can I cancel and/or get a refund for my reservation? Once completed, megabus reservations cannot be canceled or refunded, but they can be traded in for another journey up to 3 hours before your original scheduled departure.
How do I email megabus?
It’s easy–just email Chuck here or at and he will get back to you with a smile within minutes. If he doesn’t know the answer to your question, he’ll help connect you to one of our customer service representatives and you’ll be back on the right road in no time!
How do I contact megabus customer service?
If you can’t find the answer to your question please email us at: and we’ll aim to get back to you within 72 hours.
Can you use the toilet on a moving coach?
Hiya, yes you can use the toilet and flush while the coach is moving. Just be aware that you will have to try and avoid falling while your in there as it’s easy to lose your balance. Also, sometimes you may have to bring your own tissue.
Is there free Wi-Fi on megabus?
The best part is that you’ll be using no data – the free Wi-Fi on our luxury double-decker buses makes it all possible. By simply visiting megabus.com on your laptop or downloading the app onto your smartphone or tablet, you’re given free entertainment for the entirety of your trip.
Does National Express have toilets?
Yes, all of our coaches have toilet facilities and some of our longer journeys will include comfort breaks at motorway services.
Can you bring skis on megabus?
Can I take my bicycles, skis, snowboards, golf clubs, or musical instruments on board the bus? Unfortunately megabus buses are unable to carry these items.
What is a 62 inch luggage?
A medium checked suitcase (25-27 inches) is more than enough for most people. Usually, medium checked suitcases are 58-61 linear inches in size, which is just below the 62 linear inch size limit, so when you’re looking for a checked suitcase, get one in this size. Get a bright or patterned checked suitcase.
Does megabus have phone chargers?
Do the Megabus buses have power outlets or USB charges? Yes, there are electricity sockets or USB chargers provided in all Megabus buses. You can charge your phone, laptop during the entire journey just look for a socket symbol near your seat.
